Client Portfolio Manager

Title: Client Portfolio Manager
Reports to: Client Management Department Manager
Location: Flanders, NJ
Salary Range: $115 – $140K commensurate with experience

Brief Description:

The Client Portfolio Manager is responsible for overall relationship building with all State Funding/Grant recipient Clients throughout the full project lifecycle. The Client Portfolio Manager is responsible for realizing success for all Clients receiving various project funding relief. He/she is expected to develop a funding client-level portfolio development plan, have a comprehensive knowledge of the client’s goals, develop a vertical relationship system through the client organization, develop a client lifecycle plan, work with the assigned project delivery team, monitor project delivery in compliance with SCE’s Process Flow Diagram, secure and grow sales and revenue in accordance with SCE’s revenue forecast. The Client Portfolio Manager should check in regularly and document feedback with action items from both the client and the SCE project team throughout the project process.

Schedule:

Candidate can expect to work approximately 100% of their week in the Flanders, NJ office (hybrid arrangements will be reviewed following 90 days of employment). Company hours are Monday – Friday, 8am to 5pm.

This position generally works standard business hours, Monday through Friday. However, occasional site visits, field work, client meetings, or business-related events may be scheduled outside of normal working hours. Flexibility in schedule is required to meet business and client needs.

Examples of work/duties:

• Following and implementing SCE’s standardized business practices and Process Flow Diagram.
• Strict adherence to SCE’s Core Values.
• Fulfill PIC role on State Funding/Grant projects or phases where applicable and appropriate.
• Serve as Client Manager for State Funding/Grant recipient Clients when appropriate.
• Pro-actively work with Client/Project Managers in support of all State Funding/Grant recipient clients.
• Recognizing State Funding/Grant recipient clients’ problems and needs and identify opportunities for cross-selling SCE’s broad range of professional services.
• Developing State Funding/Grant recipient client engagement strategies.
• Developing and sustaining professional and personal relationships at the leadership levels of State Funding/Grant recipient client organizations.
• Being responsible for the overall financial performance of all projects within a State Funding/Grant recipient client portfolio.
• Being a highly visible advocate of SCE through active participation in professional and industry organizations.
• Collaborate with State Funding/Grant recipient client and project teams to meet client needs and project requirements.
• Developing and managing State Funding/Grant recipient proposal efforts and presentations.
• Negotiating critical issues with State Funding/Grant recipient clients and potential teaming partners and subconsultants.
• Assistance with technical approaches and strategies with project team during proposal stage to meet client needs.
• Assist / mentor Project Manager on individual State Funding/Grant recipient projects to communicate with clients on increased scope and/or additional project needs.
• Secure required backlog aligned with SCE’s revenue forecast for all State Funding/Grant recipient Clients.
• Communicating client expectations and SCE expectations to project teams.
• Engaging in routine proactive coordination with other Managers and internal discipline/departments to meet business objectives.
• Performing and coordinating client audits and developing/implementing actions to address issues uncovered in the client audit.
• Continually focus on making it easier for the client to do business with SCE.

*Note: The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.

Experience & Requirements (education, licensing, certifications, etc.):

• A minimum of 10 years’ progressive project management experience within Civil Engineering, Land Surveying, or Environmental Sciences industries.
• Experience in sales, management of varied discipline projects.
• Strong client relationships with varied discipline clients within geographic area of SCE’s current projects and anticipated geographic areas of expanded growth.
• Strong interpersonal, time management, organization, and listening skills
• Possess a valid driver’s license.
• Proficient in Microsoft Office
• Proficient in Deltek Vision/Vantagepoint Project Management Software – preferred.

Benefits/Perks:

• Medical Plan Options, Dental, and Vision.
• Flexible Spending Accounts.
• 401k Plan with Pretax and Roth Contribution Options. Discretionary Company Match (2025 Plan Year Match: 50% of employee contributions up to the IRS limit).
• Voluntary Life Insurance.
• Voluntary Out of State Disability.
• SCE Paid Plans: Basic Group Life Insurance and AD&D and Long-Term Disability for Full-Time Positions.
• Employee Assistance Program.
• Paid Time Off (PTO).
• Company Holidays.
• SCE Perk Program for Full-Time Positions.
• SCE Committees and Employee Resource Groups (ERGs).

Equal Employment Opportunity & Accessibility:

SCE is an Equal Opportunity Employer. SCE values the diversity of its workforce and takes steps to create and maintain an inclusive, non-discriminatory workplace where colleagues can effectively and efficiently utilize their skills and experience. SCE provides equal employment opportunities to all employees in accordance with applicable federal, state, or local laws. SCE makes employment decisions based on job-related experience and factors.

If you require a reasonable accommodation during the application process, please contact HR via email at HR@suburbanconsulting.com.

E-Verify:

Please note that SCE participates in E-Verify program. Please see applicable notice here: E-Verify Participation Poster English and Spanish

Diversity, Equity, and Inclusion:

SCE is dedicated to advancing diversity, equity, and inclusion (DEI) by investing in and recognizing the contributions of all our employees. SCE takes pride in our diverse workforce and is dedicated to fostering an inclusive workplace where everyone can utilize their skills. Please visit our DEI Page here to learn more:  Diversity, Equity, & Inclusion

Recruiting Agency Policy:

We do not accept unsolicited resumes from recruitment agencies. Candidates submitted via recruiter will not be considered.

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